Internet shop www.edishops.de distance contract
1. Subject of the contract
1.1. The Seller is the owner of the Internet sales website www.edishops.de, hereinafter the Online Store, and the related rights EDIGOODS UG, Reg.No. HRB 31104, legal and postal address: Damsdorfer Heide 16, 14974 Ludwigsfelde, which, in the course of its business under this distance contract, hereinafter referred to as the Contract, offers and sells the goods to the Buyer;
1.2. Buyer - an able-bodied person who has registered in the online store or places an order in the online store without registration. By visiting and shopping in the Online Store, the person hereby certifies that he or she has the legal capacity and the right to shop in the Online Store;
1.3. The Agreement shall be deemed concluded from the moment when the Buyer has placed an order and has paid for the Product in accordance with these Terms;
1.4. The Seller is entitled to unilaterally amend and supplement the provisions of the Agreement. When the Buyer purchases in the Online Store, the provisions of the Agreement, which are valid from the moment of ordering the goods, apply;
1.5. The Seller has the right to restrict the Buyer's services used by the Buyer without notice or cancel the Buyer's registration if the Seller believes that the Buyer may violate or violate the provisions of the Agreement, try to harm the Seller, the operation or security of the Online Store or third parties;
1.6. By placing an order, the Buyer confirms that he has read this Agreement and the terms contained in it, he is aware of them, he understands them and fully agrees with them. The Buyer undertakes to get acquainted with the provisions of the Agreement every time the purchase. The Buyer is not entitled to order goods in the Online Store if he has not read the provisions of the Agreement or does not agree with them.
2.1. In order to be able to use the services of the online store even more conveniently and better and purchase the goods offered in it, the Buyer has the opportunity to register and create his personal account in the online store using basic registration data (- indicating e-mail address and choosing a password);
2.2. After creating the password and registering, the Buyer undertakes to ensure that the password is not disclosed to third parties. The buyer is responsible for any actions he takes in the online store by logging in with his password. If the services provided by the online store are used by a third party using the Buyer's access data, the Seller shall consider this person as the Buyer. If the Buyer loses access data, he must immediately inform the Seller by phone or e-mail specified on the online store website;
2.3. When registering, the Buyer may indicate or wish to receive notifications from the Seller or his partners or other offers useful to the Buyer, thus agreeing that such notices or offers may be sent to the Buyer. If the Buyer does not wish to receive them and has duly approved it, the Seller will not send the Buyer advertisements and informative messages, except those that are necessary to fulfill the Buyer's order;
2.4. Registered Buyers may, at their discretion, indicate their name, gender, age, year of birth and other information in the appropriate sections. By providing information about himself, the Buyer gives the Seller, as the controller of personal data, the right to select, store, systematize and use all the information and data provided by the Buyer directly or indirectly using the Internet Store services.
2.5. The personal data provided by the buyer will be processed in accordance with the German laws and regulations governing the processing and protection of personal data. When processing and storing the Buyer's personal data, the Seller will use organizational and technical means that will ensure the protection of personal data from accidental disclosure, exchange or other illegal data processing.
2.6. The Buyer's personal data will be used to identify the Buyer and the Recipient of the Goods, selling and delivering the goods, issuing accounting documents, repaying the overpaid amount and money for the returned goods, administering debts, performing other obligations under the Agreement, and providing the Buyer with other online store services. The Buyer's personal data may be processed for direct marketing purposes only with the Buyer's consent.
2.7. The personal data provided by the Buyer will be used only by the Seller and its partners with whom the Seller cooperates in the administration of the online store, delivery of goods and other services related to the execution of the Buyer's order. The Seller confirms that it will not disclose the Buyer's personal data to other third parties, except in cases specified by German law.
2.8. The buyer's personal data will be stored for no longer than required by the stated purposes of data processing.
3. Ordering goods
3.1. When placing an order, it is necessary to indicate the recipient's address, name, surname and telephone number;
3.2. By placing an order, the Buyer confirms that he has chosen to purchase the specific product on the terms specified in this Agreement;
3.3. By placing an order, the Buyer confirms that he has reached at least 18 years of age and has read and agrees to the terms of the distance contract;
4. Price of goods, delivery costs and payment procedure
4.1. The prices of the goods in the order created in the Online Store are indicated in euros (EUR) with VAT included. The Goods are sold to the Buyer at the prices that are valid in the Online Store at the time of placing the order;
4.2. The buyer will pay for the goods and delivery immediately after placing the order, using one of the payment systems specified in the Online Store;
4.3. The buyer must pay for the ordered goods and delivery at the time of placing the order. Only upon receipt of payment for the goods and delivery, the order is fulfilled and the delivery time of the goods is set. Payment shall be deemed to have been made when the full amount of the payment has been received in the Seller's bank account specified in the payment terms. The price of goods and delivery includes VAT;
4.4. At the time of ordering the goods, the prices of delivery costs indicated in the Online Store are valid. The order amount, which consists of the price of the goods and delivery costs, is available to the Buyer during the ordering process before the order is confirmed.
5. Product quality guarantee
5.1. The characteristics of all products sold in the E-store are indicated in the product description on the individual card of each product.
5.2. Certain types of goods are covered by the manufacturer's warranty. Goods for which no quality guarantee is issued are covered by the guarantee specified in the relevant legislation. If the Buyer is not satisfied with the quality of the ordered Product, he is obliged to inform the Seller so that he can contact and inform the manufacturer of the product or the official distributor.
6. Different rules
6.1. If access to the Online Store, registration in the Online Store or placing an order in the Online Store is not possible or is hindered due to technical or reasons beyond the control of the Seller, the Seller shall not be liable for any losses of the Buyer or third parties.
6.2. The Seller is not responsible for the consequences if, due to the peculiarities of the Buyer's computer or monitor, the image of the goods of the Online Store displayed on the Buyer's computer monitor differs from the appearance of the goods in nature in any way.
7. Complaints and out-of-court dispute resolution procedures.
Complaints about the quality of goods and other issues related to the purchase should be submitted electronically by sending an e-mail to email@example.com or in writing to: EDIGOODS UG, Damsdorfer Heide 16, 14974 Ludwigsfelde. All complaints will be processed within 14 working days from the date of receipt of the complaint, sending a reply to the contact address indicated in the complaint.
If your complaint is found to be unfounded and you do not agree with the recognition of the complaint as unfounded, you have the right to use the alternative dispute resolution options specified in regulatory enactments by submitting a written application to the seller for out-of-court dispute resolution, indicating:
• name, surname, contact information;
• the date of submission of the application;
• the nature of the dispute, the claims and their grounds.